Crisis Intervention

Immediate assistance is available 24 hours a day for people experiencing mental health emergencies.  Crawford County Health and Human Services contracts with Northwest Connections for this service.

Call 888-552-6642 any time during the day or night.

Crawford County Health and Human Services offers services if you are experiencing a mental health emergency/crisis. Crisis is defined in the Wisconsin Administrative Code DHS Chapter 34 as “a situation caused by an individual’s apparent mental disorder which results in a high level of stress or anxiety for the individual, persons providing care for the individual or the public which cannot be resolved by the available coping methods of the individual or by the efforts of those providing ordinary care or support for the individual.”

Crisis services offered include:

• Crisis Intervention Line
• Mobile Crisis
• Walk In appointments at the Outpatient Clinic in Prairie du Chien

Crisis Intervention Line
Crisis Interventionists are available 24/7 to assess needs and determine an outcome for indivdiuals experiencing a mental health crisis.  These interventionalists assist in determining if an individual is in danger to hurt themselves or others and whenter the individual can remain safely in the community (diversion) or if hospitalization is required (detention).  

Mobile Crisis
In some situations, Crisis Intervention may determine that a mobile crisis assessment is needed. Mobile crisis responders provide onsite, in-person intervention for individuals experiencing a mental health crisis. These responders, often with assistance from law enforcement, assess individuals experiencing a crisis to determine if they are a danger to themselves or others and whether or not the person can remain safely in the community (diversion) or if they require hospitalization (detention). These responders are available from 4:30 pm to 12:30 am seven days a week.

Urgent Care/Walk In Appointments
Mental health crises can occur at any time. Crisis Interventionists will assess an individual and their immediate needs and available resources to address what is happening. If needed, Crisis Intervention may arrange for an urgent care/walk in appointment with a Mental Health therapist in the Outpatient Clinic.

Crisis Resources

• Northwest Connections (available 24/7): 1-888-552-6642
• Call or Text 988
• Uplift WI – Peer Support Warm Line: 534-202-5438
  • 12pm to 12am 7 days a week
  • Does not provide therapy
• Text HOPELINE to 741741
• Local Law Enforcement
• 911