Disability Benefits Specialists

The Disability Benefit Specialist Program (DBS) is a service of the Aging & Disability Resource Centers. The DBS works closely with ADRC Specialist, options counseling, and other resource center services.

The DBS provides services to people ages 18 to 59 with physical disabilities, developmental disabilities, mental illness, and substance use disorder. The DBS provides information about public and private benefit programs including assistance with application and appeal procedures.


A Disability Benefit Specialist can help provide you with accurate information on public and private benefits and programs. A Disability Benefit Specialist may...

  • Help determine which benefits and programs you may be entitled to
  • Help you to fill out applications for benefits, programs and services
  • Talk with you about your choices and the programs or services that might meet your needs
  • Provide assistance in obtaining or retaining benefits and services
  • Provide referrals, assistance and support on other matters including disability rights and the impact of earnings on financial eligibility for public benefits


These are some of the programs a Disability Specialist can help you with:

  • Medicaid (Medical Assistance)
  • Wisconsin Chronic Disease Programs
  • Social Security Disability Income (SSDI)
  • Supplemental Security Income (SSI)
  • Social Security Auxiliary Benefits
  • Overpayments
  • Age 18 Redeterminations and Continuing Disability Reviews
  • Medicare, including Part D
  • Prescription Drug Assistance
  • FoodShare
  • Low-Income Tax Credit
  • Housing and Utility Issues



Deaf and Hard of Hearing Disability Benefit Specialist
Jennifer M. Koehn 

Office of the Deaf and Hard of Hearing
141 NW Barstow St, Room 104
Waukesha, WI   53188

Videophone/Telephone  1(866) 948-9841 or (262) 347-3045
Email: JenniferM.Koehn@wisconsin.gov
Fax (262) 521-5314
TTY/TDD   WI Relay 711


SUPPORTING DOCUMENTS

DBS Brochure